Reporting to the Financial Controller, the post holder will assist with the production and analysis of management accounts for the agreed areas. This will be done to high standards and to tight deadlines and the post holder will use this information to add value to the organisation.
To provide technical support over the phone, remotely, using virtual desktop tools as well as maintaining desktop support. This includes installing, configuring, diagnosing, reporting, maintaining and upgrading hardware equipment. As well as looking after a number of key areas within the operations side of the Service Desk, this may require the occasional site visit.
Reporting to the Aftersales Supervisor, the post-holder will ensure the smooth operation of the Service and Parts Department is maintained. The post-holder will also ensure efficient communication is maintained with customers, other Aftersales Department members and the Workshop.
Reporting to the Regional Aftersales Director, the post holder will be responsible for working with the General Managers, Parts Supervisors and others to generate new business with key accounts, local customers and third parties primarily through the selling contracts. The incumbent will be accountable for the local contract portfolio and optimising this to ensure contracts are profitable. The post will also involve managing the Business Development Executives and developing new business opportunities, including Vehicle Related Sales. It is expected that the incumbent will meet with customers on a regular basis to promote Scania service and parts, and will have a number of personal accounts.
Based from the Scania Newbridge branch and reporting to the Business Development Manager, the post-holder will provide Training delivery to internal and external clients over a range of subjects. There is a requirement to travel throughout the UK and occasional European travel.
To lead a team of Parts Supervisors; to help assist in the supervision and effective operations of your district. To ensure the smooth, efficient and accurate completion of agreed tasks, budgets, special actions, any marketing incentives, and maintain a positive team spirit.
Reporting to the General Manager, the post holder will be an experienced Technician responsible for servicing and repairing a range of commercial vehicles to MOT standard.
The position is for an experienced HGV Technician responsible for maintaining commercial vehicles and trailers to MOT standard.
Reporting to the Solutions Architect, the post-holder will primarily aid in maintenance and development of internal Web applications as well as deal with helpdesk issues regarding in-house Web based applications. The successful candidate will be required to work on many different varied projects at a time. This is a new role and an excellent opportunity to come into contact with many varied technologies within a professional IT Department.
The post holder will be responsible for the smooth operation of the Service Reception. They will deliver outstanding customer service to both internal and external customers by way of exceptional communication.