People Development Administrator

Loughborough, LE11
Permanent
11/01/2022
 

People Development Administrator

Salary : £15000-£16000 + bonus + excellent benefit package

Working hours: Monday to Friday 0900-1700

If you are organised and positive with excellent communication & administration skills then keep reading…

We have an exciting opportunity for a People Development Administrator with excellent communication and customer service skills. Based at our Training Centre in Loughborough you will be responsible for general administration and reception duties. You will working within the Learning and Development team to support our network and their customers, providing excellent customer service and ensuring all expectations are met.

At Scania we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.

Responsibilities:

  • Working alongside the technical training manager
  • Answering the telephone and responding to emails
  • Reception duties throughout the day
  • Updating and amending of information screens within the training centre and dealer network
  • Updating and amending MyCompass (internal learning management system)
  • Administration of IRTEC licensing
  • Ensuring training courses are fully utilized
  • Issuing and administering certificates
  • Organising customer training, events and conferences (internal and external)
  • Updating and amending internal training/room planner
  • Invoicing of training and events
  • Use Systematic Management to document deviations and work on solutions to continuously improve
  • Chairing of weekly meetings as per rota
  • Ad hoc duties to assist the Technical Training Manager

Key requirements for the role:

  • Previous experience in an office environment
  • Prior knowledge and experience of invoicing
  • Good interpersonal skills
  • Positive outlook
  • Excellent telephone manner
  • Good attention to detail to ensure accuracy
  • Ability to organise work on own initiative and work under pressure and to deadlines
  • Team player
  • Excellent communication skills both written and verbal,
  • Good customer service skills.
  • Accept and welcome change in order to develop role
  • Good computer skills especially Microsoft Office (Word, Outlook and Excel)
  • Demonstrate trustworthiness and integrity at all times.
  • Full clean driving licence

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package.

Excellent benefits package including Pension Scheme, Complementary Life Insurance, Financial Incentive Schemes, discounts on major retail outlets including groceries. For a full breakdown of benefits; please visit our website and follow the careers link.

At Scania we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; Customer FirstRespect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity in all we do.

If you feel you have the skills and expertise for this challenging role then please apply today.

Scania (Great Britain) Ltd is an equal opportunities employer.

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